Burlington, Vermont with Ben & Jerry’s

First of all- see these cookies?  

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They are big and soft and loaded with chocolate and the recipe only requires a spoon and 1 bowl and it makes just 4 perfect, bakery style cookies in about 10 minutes.  The recipe is new and it’s ONLY going out to newsletter subscribers THIS weekend! That’s right, straight to your inbox.  Sign up here now so you don’t miss it!

Now. 

Have you guys noticed the adorable little travel icon in our navigation bar??  Browse through that category and we’ve got some fun posts from brand trips to family vacations, to favorite local places to play! A few months ago, a trip that got a lot of buzz on social media was our visit to beautiful Burlington, Vermont to check out the home of the iconic ice cream brand, Ben & Jerry’s.  Kate and I both met up there, which is always fun because if you don’t know- we live on opposite sides of the country and rarely get to actually hang out in person.  So when we get to hang out AND stuff our faces with premium ice cream for a few days?  Talk about dream vacation.

Sara Wells at Ben and Jerry's

The first night, our small group had a lovely dinner with Ben and Jerry’s CEO Jostein Solheim.  I’ve been on a lot of brand trips and every once and a while you get a token 2-minute “hello” from a CEO, or a quick wave in the hallway.  I thought it was super awesome that Jostein came to hang out with us and we enjoyed candid dinner conversation about life, business, and ice cream.  It was really fun to get the inside scoop (no pun intended) on all the things you wonder about with a big brand like Ben and Jerry’s (like who’s idea was it to name a product Schweddy Balls??!) 

We spent the next day at the Ben and Jerry’s corporate offices.  From the moment you walk in, you can tell it’s a fun place to work!  

sara on slide

One of the first things you see is a big case of free ice cream, so that’s a good start.  I’d love for people to enter my house to the greeting of a large freezer full of free ice cream. 

ben and jerry's offices

They also named all of their conference rooms after iconic flavors.  Kidnappers take note: I will follow ANY sign that says it’s leading me to cookie dough.

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We had a fun time touring around the offices, and even ran into THE Jerry.  Fun fact about Jerry is that he doesn’t shake hands, he only hugs.  Such a nice guy.

Jerry from Ben and Jerry's

You could spend an entire afternoon just looking in everyone’s cubicle around these parts.  This one was particularly entertaining!

Ben and Jerry's Offices

Another fun thing about Ben & Jerry’s?  Employees can bring their dogs to work.  Many of the cubicles have baby gates

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 and this one even had a doggy door to connect puppy friends!  I’m not really sure how these people get any work done, but somehow they manage.

Ben and Jerry's Puppies

In one of the break rooms we got to peek in this freezer.  It’s stocked with different flavors every day and every employee gets to take home 3 pints a day.

Ben and Jerry's Ice Cream

Which brings me to the question employees are constantly asked by outsiders:  how are you all not overweight?!  Well, there just so happens there is also an in-house fitness facility and yoga room.

One of my favorite parts about this trip was meeting these two “flavor gurus”.  Eric and Kirsten are the brains behind SO many of your favorite Ben & Jerry’s flavors.  They have backgrounds in Food Science and Culinary Arts and their job is to experiment with flavor combinations and figure out how to make it all work. 

Ben and Jerry's Flavor Guru's

I’m fascinated by the science behind stuff like this so I loved hearing about how they test products (like slicing the pint, to make sure everything was distributed evenly)

Testing Ben and Jerry's

After our little lesson, we got to play flavor-gurus ourselves!  We split into teams and came up with our own flavors.  They literally have EVERYTHING you could possibly imagine to throw into a pint of ice cream.  It was so fun to create something, and SO hard to think of something they hadn’t already done!

Then we got to sample a bunch of flavors.  One of my favorites was this new-ish Empower Mint.

Empowermint Ben and Jerry's

This flavor is a prime example of how Ben and Jerry’s uses ice cream to inspire change and support causes they are passionate about.  (In this case, voting rights.)  We participated in some presentations/discussions about their focus on social change, which I found really interesting.  I’m not gonna lie- I felt a little bit like an impostor at first.  What would they do if they found out I was a registered Republican?!  Would I still be allowed to eat ice cream?? Ha. Their causes and affiliations over the years very clearly align with one side of the political spectrum and Ben and Jerry themselves are very active in politics and social issues. But I have to say, even though my own political and social focus differs a bit, I really enjoyed the discussions about this. I was incredibly impressed at the way they effectively integrate rather controversial issues into their business model and have dedicated countless hours of service doing a tremendous amount of good in the world.  I think you see some of the more controversial things in the media, but I loved hearing about the positive influence they’ve had in so many communities around the globe.   They use something that is universally appealing, ice cream!

That night we met at an amazing lake house for a fantastic dinner with Ben and Jerry’s executives and PR team members.

Ben and Jerry's Lake House

I mean, how dreamy is this (both the location and the Tesla?!)

Vermont Lake House

The view was fantastic and the company just as nice.

And the food was on point.  8 or 9 perfectly sized little mini courses.  I loved the surprise and suspense of wondering what was coming next. 

Catered Food

Jerry and his cute wife joined us for dinner as well and I asked him the question he probably gets totally sick of answering:  sooo…..what’s your favorite flavor?  There was zero hesitation:  Americone Dream.  (I bought that one as soon as I got home from this trip, because how can you not eat Jerry’s favorite Ben & Jerry’s flavor?!)

The following day we headed over to the factory where they actually produce the ice cream. 

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I loved learning about their Caring Dairy program, and all of the many ways they give back to communities across the country.  I watched a story about this cool bakery on TV once and didn’t realize it is the bakery that produces the brownies for Ben and Jerry’s Chocolate Fudge Brownie ice cream.

kate and sara

If you’re ever near Burlington, Vermont, the factory is open for tours and it’s SO much fun.  Lucky for us, we got a VIP tour- which included putting on full gear to hit the factory floor!  I know what you’re thinking.  We look amazing in orange.

ben and jerry's factory

Speaking of amazing, watching this process start-to-finish was fascinating.

Ben and Jerry's Factory

The whole time we were in Vermont people kept asking us if we had tried ice cream “off the line” yet.  I heard over and over again how there’s nothing like it in the world.  “Off the line” is when the ice cream first gets poured into the containers.  Before it’s frozen to the temperature in which you buy it at the store, it’s kind of a milkshake consistency.  We got to watch Chocolate Fudge Brownie being made in the factory and they grabbed a couple pints right off the line.  Sure enough, there is nothing like it.  One of the best things I’ve ever had.

Ben and Jerry's Factory

We also sampled their new non-dairy line, which was surprisingly good!  A LOT of research and trial-and-error went into crafting their first non-dairy options.  They needed it to be good enough to carry their famous name and they did a pretty darn good job.  If I was blind-sampling, I wouldn’t guess it was non-dairy.

Ben and Jerry's Factory

Oh!  Here’s another fun fact.  There’s an ACTUAL flavor graveyard.  When flavors are retired, they have an actual service and bury a pint here.  No joke.

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I paid my respects to Chocolate Peanut Butter Cookie Dough.  Rest in peace.

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We talked a lot about our favorite flavors on this trip, with pretty much anyone we met.  Anyone who knows me knows I’m a chocolate person.  I will pick a chocolate ice cream 99% of the time.  Chocolate mint and Chocolate peanut butter are my favorites.  So it’s strange that my favorite Ben and Jerry’s flavor is actually Cherry Garcia.  It was the first one I ever tried and it blew my mind.  It’s still my favorite to this day, and it was the very last scoop I picked to munch on during our drive to the airport.

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We had an incredible time learning more about one of our favorite brands.  The Ben and Jerry’s team was top-notch and it was clear they were all incredibly passionate about ice cream and everything their company represents.  If you’re ever in Vermont, make the trip to see this iconic place, and enjoy the ice cream!  What’s YOUR favorite flavor??

Sara Wells
Meet The Author

Sara Wells

Sara Wells co-founded Our Best Bites in 2008. She is the author of three Bestselling Cook Books, Best Bites: 150 Family Favorite RecipesSavoring the Seasons with Our Best Bites, and 400 Calories or Less from Our Best Bites. Sara’s work has been featured in many local and national news outlets and publications such as Parenting MagazineBetter Homes & GardensFine CookingThe Rachel Ray Show and the New York Times.

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Questions & Reviews

  1. Their non dairy ice cream is hit or miss for me. The peanut butter cookies one is pretty good. The non dairy chocolate fudge brownie is pretty much inedible. I’m dairy free for my nursing baby and I seriously can’t wait to eat real Ben and Jerry’s again! I have chocolate peppermint in my deep freezer that I look at longingly occasionally. Haha

  2. I agree. Cherry Garcia was one of my first, and still one of my favorites!! I also love Chunky Monkey and Chubby Hubby! I have toured the factory and it was AWESOME!! Alas, there was a Tennessee Mud flavor in the flavor graveyard (with Jack Daniels) that I would have loved to try. 🙁

  3. This sounds like a fantastic kids trip!!

    I like cherry Garcia too….. being gluten free it’s “safe”!

  4. New York Super Fudge Chunk!! Chocolate ice cream, choc chunks, white choc chunks, choc covered almonds and then walnuts. Seriously so stinking good.

  5. So fun! My husband and I love, love, loved (sob) Nutty Coconut which resides in the graveyard. We have tried so many other brands and recipes seeking coconut ice cream perfection but nothing yet. Sadness

  6. Maybe they’ll help you rethink that Republican thing!! They certainly do a lot of good work both inside and outside their factory.

  7. Thank you for this informative and fun look into Ben and Jerry’s. I enjoy all of your posts but I just had to let you know that this one was super – lots of colorful photos and an entertaining story!

  8. Fascinating account and such fun to read and drool about. B&J get all sorts of kudos for their attention to fun and social responsibility, two things that are not mutually exclusive.

  9. I loved reading and seeing and almost tasting this post! And I even got a LOL when a Hillary Clinton ad was at the end of your post…

  10. That is the coolest trip ever! I would have thoroughly enjoyed it and hope to do so one day! Ben & Jerry’s seems like a great company and I love their products! Truly fascinating, thank you for sharing!

  11. I went on the tour when we lived in New England. It’s a must do if you’re in the area. My favorite flavor is Pistashio-Pistashio. I tried it first when I was there for the tour. It’s the flavor I always look for at the store.

  12. I used to live near there and the Ben & Jerry’s tour was a highlight of my childhood! My all-time favorite flavor is Phish Food. It just has everything delicious and wonderful in this world mixed in and who can’t love chocolate molded into little fish?

  13. We just tried Everything but the…and it was amazing. Whole, full size peanut butter cups, white and dark chocolate chunks. We visited there about a year ago. Vermont is so gorgeous!! Such a fun trip for you guys! Thanks for sharing.

  14. Sounds like a fun trip! My little family still needs to swing up north and visit the Tillamook factory. Oh, and hands down Tonight Dough is my favorite ice cream ever.

  15. This has been my favorite ice cream since I was a kid living in Vermont. I still remember touring the factory and meeting Ben & Jerry! Sounds like not much has changed–they were all incredibly kind and gracious back then as well.
    My favs are the Cherry Garcia and Chocolate Chip Cookie Dough. The non-dairy flavors are amazing! So exciting that you got to go there!

  16. I haven’t had it in ages because of allergies, but I used to love anything with brownie chunks! I have been eagerly anticipating the dairy-free stuff, but of course it isn’t available in Canada yet!

    And I wish you’d already sent the cookie recipe because I’d be making it tonight! Surviving a week of 26 kindergarteners requires cookies, but we do not need a whole batch!

  17. Hands down, chubby hubby… Soooo delicious and surprisingly hard to find sometimes. How fun to get to see and taste so much!

    1. I haven’t had this ice cream in years though because of allergies, but I guess they changed the recipe and it doesn’t sound like people like it as well as the original so I guess I shouldn’t suggest it since i haven’t tried the new chubby hubby… But the original version was amazing!!! 🙂

  18. We took our kids to the factory a couple of years ago. It is the best factory tour I’ve ever taken :).